Supporting Refugees and New Arrivals: The Snowball Effect

with Hampshire Libraries

Watch the video

Supporting Refugees and New Arrivals: The Snowball Effect
with Hampshire Libraries

Public libraries have always been responsive to community need, but recently these needs have been changing rapidly. The number of sanctuary seekers settling in our counties is increasing and the need for libraries to support them follows suit. What might start as a small addition to provision, or perhaps a new group, can escalate quickly, and become a vital part of your service!​

Join Sam Marshall and Jennifer Marvin from Hampshire Library Service as they discuss how they support new arrivals by listening, responding, and adapting over time and share tips on how you can do the same. They have not only gained the Libraries of Sanctuary Award across all 40 Libraries, but improved their outreach, partnerships and opened up new funding streams. Come along and learn how one small act has snowballed into a successful, welcoming service for all.

About the speakers​

Sam Marshall is the Operations Manager for Public Libraries in Hampshire County Council. Sam has led on the strategic development of the ​Sanctuary Programme for Hampshire Library Service through inception to award and is currently overseeing the programme having handed the lead role to Jen.​

Jennifer Marvin is an Area Manager for Hampshire Libraries and is leading on the Sanctuary programme across the county to ensure that ​ Hampshire Libraries continue to learn with those who seek sanctuary, embed the strategic aims of the programme and ​ share the good practice (challenges and success).

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